TUNLstack End User License Agreement

This End User License Agreement (this “Agreement”) is a legal agreement between you and aioLABS Limited, a company incorporated in Nova Scotia, Canada (Registry of Joint Stock Companies No. 4806319), of Halifax, Nova Scotia, Canada (“aioLABS”, “we”, “us”). It governs your installation and use of the TUNLstack desktop application, its companion editor extensions, and the related documentation (together, the “Software”).

By installing, activating, or using the Software, or by clicking to accept this Agreement, you agree to it. If you do not agree, do not install or use the Software; if you have already purchased a license, you may request a refund within the refund window described in the Refund Policy (Section 12.3).

You must be old enough to form a binding contract where you live. If you use the Software in the course of a business, “you” still means the individual licensed user; licenses are granted per user (Section 3.2).

1. What this Agreement covers

1.1 This Agreement governs the Software license. Your use of the tunlstack.com website is governed by the website Terms & Conditions (tunlstack.com/terms). Purchases are processed by our Merchant of Record as described in Section 12. The Privacy Policy (tunlstack.com/privacy) describes what information the Software and the website handle.

1.2 The Software includes third-party components licensed under their own terms. Section 8 explains how those licenses interact with this Agreement; nothing in this Agreement restricts your rights under them.

2. Definitions

(a) “Account” means your TUNLstack user account.

(b) “Activated Device” means a Windows device on which your license is currently activated through the Licensing Service.

(c) “Edition” means the product edition stated in the Offer (for example, Founders Edition).

(d) “Licensing Service” means aioLABS’s online service for accounts, trials, license activation, and license validation.

(e) “NOTICE File” means the NOTICE file distributed with the Software, which identifies the Third-Party Components; the full license texts accompany the Software in its licenses directory.

(f) “Offer” means the product offer presented at the time of purchase (edition, price, license type, and included entitlements), together with your order confirmation.

(g) “Perpetual License” means a license sold as a one-time purchase that does not expire and carries no recurring fee.

(h) “Third-Party Components” means the third-party software, models, fonts, and data identified in the NOTICE File.

(i) “Trial” means the free evaluation period described in Section 5.

3. Your license

3.1 Grant. Subject to this Agreement and, where applicable, payment for your license, aioLABS grants you a personal, non-exclusive, non-transferable, non-sublicensable license to install and use the Software, in the Edition and of the license type stated in your Offer, for your personal or business use as one user, on Windows devices you work on, up to the device limit in Section 6.2.

3.2 One user per license. A license is for one named individual, linked to that individual’s Account. It may not be shared among multiple people. Each user needs their own license.

3.3 Backup copies. You may keep a reasonable number of backup copies of the Software installer, provided they are not used to exceed the license’s scope.

3.4 Trial license. During a Trial, aioLABS grants you the same license as Section 3.1 limited to the Trial period, for evaluation.

4. License types, editions, and term

4.1 Defined by the Offer. Your license type, Edition, price, and included entitlements are those stated in the Offer at the time of purchase. Edition-specific entitlements (for example, Founders Edition benefits such as included minor updates and fixes) are as stated in the Offer.

4.2 Perpetual Licenses. A Perpetual License does not expire and carries no recurring fee. Subject to Section 16 (Term and Termination), it continues for as long as you comply with this Agreement. No amendment to this Agreement, and no future change to aioLABS’s products, editions, or pricing, will convert a Perpetual License into a subscription, cause it to expire, or impose recurring fees on it. A Founders Edition purchase is a Perpetual License. Section 13 describes what happens if aioLABS changes or discontinues services, offers, or the product; discontinuation does not convert your license or add fees, and Section 13.3 provides for keeping Perpetual Licenses functioning.

4.3 The version you license. A Perpetual License covers the version of the Software you purchased and any updates aioLABS makes available to that license under Section 11 and the Offer.

4.4 Term and subscription licenses (if offered). This Section 4.4 has no effect unless and until aioLABS activates a subscription or term offering for new purchasers; it does not affect any Perpetual License already granted, and Section 4.2 always prevails for Perpetual Licenses. aioLABS may offer other license types, including licenses limited to a term or sold by subscription. If you purchase such a license, its duration, renewal, billing, and cancellation terms are as presented at checkout and in your order confirmation, and references in this Agreement to your license term mean that term. A term or subscription license ends when its term ends, or lapses if a renewal payment is not completed.

5. Free trial

5.1 TUNLstack offers a free Trial of the full application (currently eight (8) days). No payment details are collected for the Trial, and the Trial never converts into a paid purchase automatically.

5.2 Creating and signing in to an Account is required to start the Trial. The Trial period is tracked by the Licensing Service against your Account: one Trial per person and per Account. aioLABS may extend a Trial at its discretion (for example, through the referral program, whose terms are presented where you use it); extensions grant additional Trial days only.

5.3 When the Trial ends, the Software’s licensed features pause until a license is purchased and activated. Settings, sign-in, and account surfaces remain available.

5.4 You may not start multiple Trials, create multiple Accounts, misrepresent your identity, or otherwise circumvent Trial limits.

6. Accounts, activation, and license validation

6.1 Account link. Licenses are linked to the Account used at purchase (or later linked through the account portal or support). You are responsible for keeping your Account credentials secure and for activity under your Account. Sign-in, starting a Trial, activation, and periodic validation require an internet connection.

6.2 Device limit and moving devices. A license may be active on up to two (2) Activated Devices at the same time. Activation binds the license to a device through the Licensing Service. You can deactivate a device at any time in your account portal (or with support’s help) to free a slot and activate another device. There is no limit on how often you may move devices this way.

6.3 Validation. The Software periodically validates your license over the internet (roughly twice a day when online) by transmitting your license key, a hashed device identifier, a device name label, and the Software version to the Licensing Service. The Software tolerates short offline periods (currently about three (3) days) without revalidating; beyond that, licensed features pause until the Software can revalidate. Persistently blocking validation is treated as a failed validation. Licensed features resume when validation succeeds; a paused license is never an extra charge.

6.4 Refunded or revoked licenses. If validation shows that the purchase associated with your license was refunded or that the license was revoked (Section 12.4), the Software removes the stored license credentials from the device and returns to unlicensed mode.

6.5 Local processing. The Software’s speech features (text-to-speech, speech recognition, dictation) run locally on your device and do not require the internet, except optional services you connect under Section 9.

7. Restrictions

7.1 Except as expressly permitted by this Agreement, by Section 8 (Third-Party Components), or by applicable law notwithstanding this Section, you may not, and may not permit anyone else to:

(a) copy the Software other than as needed to install and run it under this Agreement and for Section 3.3 backups;

(b) distribute, sell, resell, rent, lease, lend, or sublicense the Software, or make it available to third parties as a hosted or managed service;

(c) share one license among multiple users, or share, publish, or transfer license keys or Account credentials;

(d) modify, adapt, translate, or create derivative works of the Software (this does not apply to Third-Party Components, whose licenses may permit it: see Section 8);

(e) reverse engineer, decompile, or disassemble the Software, except (i) to the extent applicable law permits it despite this limitation, or (ii) as Section 8.3 permits for components licensed under the GNU Lesser General Public License;

(f) remove or alter proprietary notices in the Software (third-party notices are governed by the Third-Party Components’ own licenses, which generally require preserving them);

(g) circumvent, disable, or interfere with license activation, license validation, Trial limits, or other technical protection measures, except that exercising your rights in Third-Party Components under Section 8 (for example, replacing a bundled LGPL library with your own build) is not a violation of this clause;

(h) use the Software unlawfully or to infringe anyone’s rights; or

(i) use the Software beyond the scope of the Edition and license type you purchased.

8. Third-party components; open-source carve-out

8.1 What ships with the Software. The Software includes Third-Party Components identified in the NOTICE File, with full license texts in the licenses directory distributed with the Software. Those components are licensed under their own terms, by their own licensors.

8.2 The carve-out. Nothing in this Agreement restricts, limits, or conditions any rights you have under the licenses of the Third-Party Components listed in the NOTICE File. To the extent this Agreement conflicts with a Third-Party Component’s license with respect to that component, the component’s own license prevails for that component.

8.3 LGPL components. For components licensed under the GNU Lesser General Public License (LGPL), you may modify those components, replace the copies included with the Software with your own versions, and reverse engineer the Software to the extent necessary to debug such modifications, as those licenses provide. Exercising those rights does not breach Section 7. aioLABS does not warrant the Software’s operation with replaced or modified components (Section 17).

8.4 Their terms, their warranties. Third-Party Components are provided by their respective authors under their own license terms, including their own warranty disclaimers. Attribution and license texts required by those licenses are reproduced in the NOTICE File and the licenses directory.

9. Optional third-party services and your API keys

9.1 The Software works fully with its built-in, on-device speech processing; no third-party account is needed. Optionally, some features can connect to third-party services (for example, faster cloud speech-to-text, or other AI or cloud services) using your own accounts and API keys. Your use of those services is governed by their terms and pricing; any usage costs on those accounts are yours. aioLABS does not operate those services and is not responsible for their availability, output, pricing, changes, or discontinuation (see also Section 10.4).

10. Third-party tools and AI content; accuracy

10.1 The Software interoperates with third-party developer tools and AI assistants (for example, code editors and AI coding agents). Those products are licensed separately by their vendors and are not part of the Software.

10.2 Content generated by AI assistants that the Software reads aloud, displays, or navigates is third-party content; aioLABS is not responsible for it. Speech synthesis, speech recognition, and dictation can produce errors or mistranscriptions. You are responsible for reviewing dictated or transcribed text before relying on it or sending it.

10.3 High-risk uses. The Software is a productivity and accessibility tool for working with AI assistants, and aioLABS supports its use as an accessibility aid. The Software is not a medical device and has not been designed, tested, or approved as a medical device or as certified assistive technology under any regulatory framework. Separately, the Software is not designed or licensed for use in safety-critical applications – including life-support systems, emergency communications, or other contexts in which a speech-recognition or read-aloud error could cause death, personal injury, or severe property damage in the absence of human review – and must not be used for those purposes.

10.4 Dependence on third-party tools, services, and systems; no liability for their changes. The following disclaimer is intentionally broad and non-exhaustive; the named products and categories are purely illustrative, and this Section covers every third-party product, service, or system the Software touches or may touch, whether or not listed here and whether now existing or integrated in the future. The Software is designed to work with, connect to, run within or alongside, or otherwise depend on third-party products, services, and systems that aioLABS neither owns nor controls, and any of them may change, deprecate or remove features, restrict or remove access, change their pricing, terms, or availability, degrade, malfunction, or be discontinued at any time. This includes, without limitation and by way of example only: any AI assistant, coding agent, chatbot, large language model, or AI service the Software reads, drives, or works with (for example, and without limitation, Anthropic’s Claude and Claude Code, and OpenAI’s Codex); any code editor, integrated development environment, terminal, browser, extension, or host application the Software runs within or beside (for example, and without limitation, Visual Studio Code and compatible editors); any optional cloud, speech, transcription, messaging, or other service you connect using your own account or credentials (for example, and without limitation, a cloud speech-to-text provider such as Groq); and any operating system, hardware, device, driver, network, platform, website, application programming interface (API), library, model, dataset, or other third-party software, service, or system with which the Software interoperates or on which any feature depends – whether or not of a kind listed above, whether or not named, and whether now existing or added, integrated, or relied upon in the future. aioLABS does not warrant the continued existence, availability, compatibility, output, performance, security, or pricing of any such third-party product, service, or system; is not responsible for their acts, omissions, changes, outages, suspension, or discontinuation; and is not liable for any impairment, degradation, interruption, or loss of the Software’s features or interoperation resulting from any change to, or discontinuation of, any of them. aioLABS may, but is not obligated to, update the Software to restore or adapt to any such change.

10.5 Third-party trademarks; identification for reference only; no affiliation. The Software names, and in its interface may display the logos of, third-party products (including the AI assistants and coding agents it reads or drives, such as Anthropic’s Claude and Claude Code and OpenAI’s Codex, and the host editors and services referred to in Sections 9 and 10.4) solely to identify those third-party products where the Software works with or refers to them. All such third-party names and logos are used for identification and reference only; their use does not indicate, and nothing in the Software or its materials should be read to imply, any affiliation, and no affiliation, sponsorship, or endorsement between aioLABS and any third-party owner exists or is implied. aioLABS claims no ownership of, and no rights in, any third-party mark. You acknowledge the following notice, which also appears in the Software’s in-application legal notices and on the tunlstack.com website:

Claude, Claude Code, and the Claude spark logo are trademarks of Anthropic, PBC. OpenAI, ChatGPT, and Codex are trademarks of OpenAI OpCo, LLC. Visual Studio Code is a trademark of Microsoft Corporation. All third-party names, logos, and brands are the property of their respective owners and are used for identification purposes only. TUNLstack is an independent product of aioLABS Limited and is not affiliated with, sponsored by, or endorsed by Anthropic or OpenAI.

11. Updates and support

11.1 aioLABS may provide updates, fixes, and improvements at its discretion. Updates included with your purchase are as described in the Offer. Nothing in this Agreement obligates aioLABS to deliver specific future features, and aioLABS may add, change, or remove features in future versions, or end updates or support for any version or for the Software as a whole (Section 13 governs).

11.2 Support is provided by email (support@tunlstack.com) on a commercially reasonable basis. No specific response time is guaranteed unless stated in the Offer.

12. Purchases, fees, taxes, and refunds

12.1 Merchant of Record. Purchases of the Software are processed by Paddle (paddle.com), aioLABS’s authorized reseller and Merchant of Record. Paddle handles checkout, payment, receipts, and the collection and remittance of applicable sales taxes and VAT for your location. The purchase transaction is between you and Paddle and is additionally governed by Paddle’s buyer terms presented at checkout. The price shown at checkout is the price you pay, plus any taxes Paddle is required to collect. Nothing in this Section affects the license grant in Section 3, which runs directly from aioLABS to you regardless of the sales channel. The Paddle reseller structure is a standard Merchant of Record arrangement: Paddle’s privity with you for the payment transaction does not affect aioLABS’s ability to grant you a direct software license, and the two relationships are governed by separate contracts (Paddle’s buyer terms for the sale; this Agreement for the license).

12.2 The license still comes from aioLABS. Regardless of the sales channel, the Software is licensed to you by aioLABS Limited under this Agreement. If aioLABS changes payment processors, this Agreement continues to apply.

12.3 Refunds. Refunds are available as described in the TUNLstack Refund Policy (tunlstack.com/refunds), which includes a thirty (30) day money-back guarantee. You may request a refund from aioLABS support or through Paddle; both paths are honored. Nothing in this Section limits any statutory refund or withdrawal right you may have under applicable consumer-protection law.

12.4 Effect of refunds and reversals. If a purchase is refunded or reversed (including by chargeback), the associated license terminates and the Software returns to unlicensed mode on your devices (Section 6.4). If a disputed payment is later resolved in favor of the purchase, the license may be reinstated.

12.5 Changes to offers. Prices, editions, caps, and promotional offers may change over time. Changes do not affect licenses already purchased (Section 4.2).

13. Service changes, discontinuation, and end of life

13.1 Right to change or discontinue. aioLABS may modify, suspend, or discontinue the Software, any Edition, Offer, feature, or service relating to the Software (including the Licensing Service, downloads, product messaging, updates, and support), in whole or in part, at any time and for any reason, including stopping sales of any Edition, retiring or changing features in future versions, ending updates or support for any version, or discontinuing the product entirely.

13.2 What discontinuation does not do. Exercising Section 13.1 rights does not convert your license, impose fees on it, or by itself terminate it (Section 4.2), and ending an Offer does not affect licenses already purchased (Section 12.5). A Perpetual License is a durable right to use the Software version(s) you hold; it is not a warranty that any online service, update stream, or support channel will operate for any period of time.

13.3 End of life for the Licensing Service. If aioLABS permanently discontinues the Licensing Service while Perpetual Licenses remain outstanding, aioLABS will use commercially reasonable efforts to make available, before the shutdown takes effect, an update or other mechanism that allows activated Perpetual Licenses to continue functioning without online validation. For the avoidance of doubt, this obligation is satisfied by any technically feasible mechanism (including, without limitation, a long-lived offline token or a feature-flag update); it does not commit aioLABS to any specific mechanism, timeline, or level of technical performance beyond the “commercially reasonable efforts” standard.

13.4 Third-party ecosystem changes. Third-party tools, platforms, and services the Software works with may change or be discontinued outside aioLABS’s control. Section 10.4 governs the allocation of that risk; aioLABS is not liable for the effect of such changes on the Software and may, but is not obligated to, adapt the Software to them.

13.5 Sole remedy. To the maximum extent permitted by applicable law, aioLABS’s entire obligation and liability for any modification, suspension, or discontinuation under this Section 13 is (a) the Section 13.3 effort obligation, (b) any refund the Refund Policy provides within its window, and (c) any rights you have that cannot lawfully be excluded. No other compensation, damages, or refund is owed beyond the foregoing; any liability that arises remains subject to the general caps and exclusions in Section 18, which are themselves subject to the non-excludable rights preserved in Section 18.3. For the avoidance of doubt, this sole-remedy clause does not exclude or limit: (i) rights under any consumer guarantee that cannot be excluded under the law of your place of residence, including (without limitation) conformity guarantees under EU Directive 2019/770 on contracts for the supply of digital content, statutory rights under the UK Consumer Rights Act 2015, or guarantees under the Australian Consumer Law; (ii) rights under articles 1458, 1474, or 1590 of the Civil Code of Quebec; or (iii) any other right that applicable mandatory law does not permit to be excluded.

14. Ownership and feedback

14.1 The Software is licensed, not sold. aioLABS and its licensors retain all right, title, and interest in and to the Software, including all intellectual-property rights. TUNLstack and associated logos are trademarks or trade dress of aioLABS Limited. No rights are granted except as expressly stated in this Agreement (and, for Third-Party Components, their own licenses).

14.2 If you send feedback, ideas, or suggestions about the Software, you grant aioLABS a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or obligation to you. This does not give aioLABS any rights in your content or your data.

15. Privacy

15.1 The Privacy Policy (tunlstack.com/privacy) explains what information the Software and the website handle. In summary, for licensing: the Software contacts aioLABS servers for sign-in, Trial status, license activation and validation, and product messages and update checks, transmitting the minimal data described in Section 6.3 and the Privacy Policy.

15.2 The Software’s speech processing runs on your device: the Software does not transmit your dictation audio or the content it reads aloud to aioLABS. Optional third-party services you connect under Section 9 receive what you send them under their own terms. The Software does not send product telemetry to aioLABS without your explicit consent.

16. Term and termination

16.1 This Agreement takes effect when you accept it and continues until terminated.

16.2 By you. You may terminate at any time by uninstalling the Software and ceasing to use it. Termination by you does not by itself create a refund right; refunds are governed by the Refund Policy.

16.3 By aioLABS. aioLABS may terminate your license if you materially breach this Agreement. Where the breach is curable, aioLABS will send written notice to your Account email identifying the specific breach and the cure required, and will allow fourteen (14) days from delivery of that notice to cure before termination takes effect. Notice is deemed delivered one (1) business day after sending to your Account email address on file. A license also terminates as stated in Section 12.4 (refunds and reversals). aioLABS will not terminate a Perpetual License for convenience.

16.4 Trial end. A Trial ends per Section 5; that is expiry of the Trial license, not termination of this Agreement, which continues to govern any later licensed use.

16.5 Effect. On termination of your license you must stop using the Software and uninstall it. Sections 8 (as to rights in Third-Party Components, which come from their own licensors and are not affected by termination of this Agreement), 13.5, 14, 15, 17, 18, 20, 22, and 23 survive termination.

17. Warranty disclaimer

17.1 The Software is provided “as is” and “as available.” To the maximum extent permitted by applicable law, aioLABS disclaims all warranties and conditions, express, implied, or statutory, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, and any warranties arising from course of dealing or usage of trade. aioLABS does not warrant that the Software will be uninterrupted, error-free, or secure, that defects will be corrected, or that the Software will work with any particular third-party tool, AI assistant, or hardware.

17.2 Third-Party Components are provided under their own licenses and their own warranty disclaimers (Section 8.4).

17.3 Consumer-law savings. Some jurisdictions do not allow the exclusion of certain warranties or conditions, or grant consumers statutory or regulatory rights that cannot be excluded, restricted, or modified by contract. To that extent, the exclusions in this Section apply only as permitted by the law of your jurisdiction. Without limiting the generality of the foregoing, nothing in this Agreement excludes, restricts, or modifies: (a) any consumer guarantee under the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010 (Cth)); (b) any right or remedy under the UK Consumer Rights Act 2015; (c) any conformity guarantee under EU Directive 2019/770 on contracts for the supply of digital content and digital services; (d) any guarantee or warranty under the Quebec Consumer Protection Act (RLRQ, c P-40.1) or the Civil Code of Quebec; (e) any consumer protection right under the Nova Scotia Consumer Protection Act, SNS 2020, c 1; or (f) any other consumer guarantee, warranty, condition, right, or remedy that applies to you and cannot lawfully be excluded, restricted, or modified.

18. Limitation of liability

18.1 To the maximum extent permitted by applicable law, aioLABS’s total aggregate liability arising out of or relating to the Software or this Agreement, under any theory of liability (contract, tort including negligence, statute, or otherwise), is limited to the greater of: (a) the amount you paid for the Software license under the transaction giving rise to the claim; and (b) fifty Canadian dollars (CAD $50), provided that where the amount described in (a) is nil (including for Trial users and in other circumstances where no license fee was paid), the floor in (b) applies.

18.2 To the same extent, aioLABS is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, revenue, business, goodwill, use, or data, even if advised of the possibility of such damages.

18.3 Exceptions. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law, including: (a) liability for fraud or fraudulent misrepresentation; (b) liability for gross negligence, gross fault (faute lourde), or intentional fault (faute intentionnelle), including as provided in article 1474 of the Civil Code of Quebec; (c) liability for death or personal injury caused by negligence; (d) any liability that cannot be excluded under the Australian Consumer Law, the UK Consumer Rights Act 2015, EU Directive 2019/770, or any other mandatory consumer-protection law applicable to you; or (e) any other liability that applicable mandatory law does not permit to be excluded or limited.

18.4 The limitations in this Section apply even if a limited remedy fails of its essential purpose, and they reflect an agreed allocation of risk on which the Software’s pricing is based.

19. Export controls and sanctions

19.1 You must comply with applicable export-control laws and economic-sanctions regulations. These include, without limitation: (a) the export-control laws and regulations of Canada, including the Export and Import Permits Act (RSC 1985, c E-19) and regulations thereunder; (b) the sanctions regimes administered under the Special Economic Measures Act (SC 1992, c 17) and the Justice for Victims of Corrupt Foreign Officials Act (SC 2017, c 21); and (c) any other export-control or sanctions laws applicable to you based on your location or nationality. You represent that you are not located in, ordinarily resident in, or acting on behalf of a person or government in, a country or territory subject to comprehensive sanctions that would prohibit this transaction, and that you are not a person or entity to whom the Software may not lawfully be provided under any applicable sanctions list or export-control restriction.

20. Governing law and disputes

20.1 This Agreement is governed by the laws of the Province of Nova Scotia and the federal laws of Canada applicable there, excluding conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Disputes are subject to the non-exclusive jurisdiction of the courts of the Province of Nova Scotia, except where the consumer-protection or mandatory procedural law of your place of residence gives you the right to bring or defend proceedings in a different forum, which right this Agreement does not displace. For consumers in the European Union: nothing in this Agreement affects your rights to bring disputes before the courts of your member state of residence under applicable EU consumer-protection law, or to use an alternative dispute resolution body under the EU ADR Directive (2013/11/EU). For consumers in the United Kingdom: nothing in this Agreement affects your rights to bring proceedings in the courts of England and Wales, Scotland, or Northern Ireland, or to use an approved alternative dispute resolution scheme.

21. Changes to this Agreement

21.1 aioLABS may publish updated versions of this Agreement for new purchases and new versions of the Software. Material changes will be posted with an updated date.

21.2 For a license you already hold, the version of this Agreement you accepted at purchase (or any later version you expressly accept, for example when installing an update that presents it) governs.

22. General

22.1 Entire agreement; order of precedence. This Agreement, together with your Offer and the policies it references (the Refund Policy and the Privacy Policy), is the entire agreement between you and aioLABS concerning the Software license and supersedes prior discussions on that subject. For the Software license, if this Agreement conflicts with the website Terms & Conditions, this Agreement controls; your Offer controls over both as to edition, price, term, and entitlements. The purchase transaction itself is governed by Paddle’s buyer terms (Section 12.1). The Third-Party Components’ licenses control for those components (Section 8.2).

22.2 Severability. If a provision of this Agreement is held unenforceable, it will be enforced to the maximum extent permissible and the rest remains in effect.

22.3 No waiver. A failure to enforce a provision is not a waiver of it.

22.4 Assignment. You may not assign or transfer this Agreement or your license except with aioLABS’s prior written consent (support can assist with legitimate cases). aioLABS may assign this Agreement to an affiliate or in connection with a merger, reorganization, or sale of the business or assets to which it relates; this Agreement binds and benefits permitted successors and assigns.

22.5 Notices. aioLABS may notify you at your Account email or in-product. You may send notices to support@tunlstack.com.

22.6 Language; Quebec. This Agreement is drafted in English. The Software is not marketed to, offered to, or distributed to consumers in the Province of Quebec, and aioLABS does not solicit or accept orders from persons whose address is in Quebec. Accordingly, this Agreement is not a contract entered into in Quebec or governed by the Consumer Protection Act (RLRQ, c P-40.1), and section 55 of that Act (which requires certain consumer contracts to be drawn up in French) does not apply to this Agreement. If, notwithstanding the foregoing, a court or tribunal of competent jurisdiction determines that this Agreement is subject to section 55 of the Quebec Consumer Protection Act, the parties acknowledge that: (a) this Agreement has been drawn up in English at the express wish of the parties — les parties ont convenu que la présente convention soit rédigée en anglais; and (b) in the event of any inconsistency between the English text and any French translation, the English text prevails to the fullest extent permitted by applicable law. Nothing in this Section excludes or limits any right that a consumer in Quebec has under the Consumer Protection Act or the Civil Code of Quebec that cannot lawfully be excluded.

22.7 Headings. Headings are for convenience only.

22.8 Force majeure. aioLABS is not liable for any delay or failure to perform (including availability of the Licensing Service or other online services) caused by events beyond its reasonable control, including internet, power, or hosting failures, acts of government, labor disputes, epidemics, war, or failures of third-party platforms, processors, or suppliers. Nothing in this Section affects any non-excludable consumer right or statutory guarantee applicable to you.

23. Contact

23.1 aioLABS Limited 600-1741 Lower Water Street, Halifax, Nova Scotia, B3J 0J2, Canada, Registry of Joint Stock Companies No. 4806319 support@tunlstack.com

TUNLstack is a product of aioLABS Limited. Copyright (c) 2026 aioLABS Limited. All rights reserved. Third-party components are identified in the NOTICE file distributed with the Software; nothing in this Agreement restricts your rights under their licenses.